CHEC has been recognised by the Tomorrow’s Care Awards 2023 for its bespoke Patient Booking App, coming third out of 20 finalists.

The award is in its seventh year and is given to organisations to celebrate the most innovative and adaptable tools in the healthcare sector.

CHEC’s Patient Booking App, which was launched in January 2022, is the first of its kind to be used by community health services. This has allowed patients to access a range of options for booking appointments, making the process swift, convenient, and equitable. By offering patients the flexibility to book appointments, the app has further minimised late cancellations and, importantly, prevents patients from missing appointments.

Jose Bailey, Commercial Director at CHEC, commented, “We are delighted to be recognised by the Tomorrow’s Care Awards, proving our commitment to offering our patients the best possible care and adopting the use of technological advances and innovations as pioneering methods to improve the patient journey. Our innovations are continuing to be developed in the hope we continue reaching as many patients as possible and gain further recognition for the work we do with our local communities.”

The app has been used to book over 385,000 appointments since its’ launch and is currently being accessed by more than half of CHEC’s patients, affording patients with greater options to suit their individual circumstances than traditional methods.

CHEC’s win follows its Stoke centre CQC rating of ‘Outstanding’, and two new centre openings in Worcester and Stevenage this year, demonstrating CHEC’s commitment to increasing capacity and optimising patient experiences through the advantageous use of technology.